Privacy Policy

UV International (trading as KINGG), 32 Ezra Street, Kolkata, West Bengal 700001, decides how and why the personal data described here is used. Under the DPDP Act that makes us the “Data Fiduciary”.

To reach us about anything in this policy, email info@kingg.co.in, call 9830474205, or use our contact form.

We only collect what you type into a form, plus what our staff record while handling your request.

Our staff also keep short notes on each enquiry and order (for example, a call summary) so whoever picks it up next has the context.

Technical data. To block spam and password-guessing, your IP address is held in our server's memory for up to one hour while counting form submissions and login attempts. It isn't written to our database or linked to you. Our hosting provider may keep standard server logs (IP address, time and page requested) for security.

We don't collect sensitive data such as financial account details, health information or government ID numbers, and we don't make automated decisions about you.

When you send us a form, you give us your details for a specific purpose: getting a quote, applying as a dealer, running your account, or a branding request. We use them for that purpose only (DPDP Act, sections 6 and 7(a)). Creating an account also records your explicit agreement, with the date.

We keep order and invoice records because Indian tax law requires it, and we may share data where a law, court or government authority requires us to (section 7).

We won't send you marketing messages unless you separately ask us to.

• Our staff, each with their own login, to handle your request.
• Our hosting provider, which runs the servers and database this site uses. It processes data only on our behalf. Its data centres may be outside India, which the DPDP Act permits except for countries the Government of India restricts.
• Couriers and transporters: the name, phone number and address needed to deliver an order.
• Google Analytics, only if you accept analytics cookies. See the Cookie Policy.
• Google Maps loads only if you choose to show the map on our contact page, and WhatsApp only if you tap a WhatsApp link. Each then handles your data under its own privacy policy.
• Authorities, where the law requires it.

We don't sell, rent or trade personal data, and we don't share it for advertising.

• Enquiries (quote, dealer and branding requests) that don't lead to an order: up to 24 months after our last contact with you, then deleted.
• Company accounts: while the account is open. When you ask us to close it, we delete it within 30 days, except the records below.
• Orders and invoices: for as long as Indian tax and accounting law requires. Under GST law that's currently 72 months from the due date of the annual return for that year.
• Logo files: alongside the branding request they belong to.

Passwords are stored only as salted scrypt hashes. Login sessions use signed, HTTP-only cookies that expire on their own. Every staff member has their own login, and access to the admin area is limited to staff. Uploads are limited to image and PDF files and are given random names.

If a personal data breach happens, we'll tell the people affected and the Data Protection Board of India, as the DPDP Act requires.

Under the DPDP Act you can ask us to:

• tell you what personal data we hold about you and how we use it;
• correct, complete or update it;
• delete it, unless the law requires us to keep it;
• withdraw consent you've given, as easily as you gave it;
• name someone to exercise these rights for you if you die or become unable to.

To make a request, email info@kingg.co.in, call 9830474205, or use our contact form. We may ask you to confirm it's you. We reply within 30 days. If you have a company account, you can change your password from Security and remove saved products yourself.

If you're unhappy with how we've handled your data, contact our grievance officer at info@kingg.co.in. We'll respond within 30 days.

If our response doesn't resolve it, you can complain to the Data Protection Board of India.

This site is for businesses and institutions. It isn't meant for anyone under 18, and we don't knowingly collect their personal data. If you think a child has sent us their details, tell us and we'll delete them.

When we change this policy we update the date at the top. If a change affects how we use data you've already given us, we'll tell account holders by email before it takes effect.